🏀 NBA OUTLET - Frequently Asked Questions

Is NBA OUTLET a trustworthy store?

Yes. NBA OUTLET has been selling classic basketball jerseys and apparel online for years, with thousands of satisfied customers worldwide. You can read their verified reviews in our Customer Feedback section.
If you’ve already ordered from us, feel free to leave a review — it helps us keep improving and growing our community of basketball fans.

Do you ship internationally? How long does it take?

Yes, we offer free worldwide shipping.
Processing time is typically 2 to 3 business days, and delivery usually takes 10 to 15 business days, depending on your country.
Once your order is shipped, you’ll receive an email with a tracking number and a link to track your package in real time.
You can also follow your order directly from our website: www.nbaoutlet.com under the “Order Tracker” section.

How much does shipping cost? Will I pay customs fees?

Shipping is completely free to all countries.
In most cases, there are no customs or import fees, and your order will arrive directly to your address without any additional costs.

Can I return or exchange a jersey?

Yes. You have 14 days from the day you receive your order to request a return or exchange.
We accept returns if your jersey arrives damaged or defective.
Please make sure the item is unused, unwashed, and with its original tags.

Can I customize my jersey with a name, number, or patches?

Yes! All our NBA classic basketball jerseys can be customized with names and numbers.
We carefully reproduce the style and details from each season. The print quality is high and durable, designed to last through many washes.
If you’d like a specific patch or detail, simply leave a note in your order comments.

What payment methods do you accept?

We accept payments by credit and debit card through Shopify Payments, a secure and globally trusted platform.
All transactions are protected with SSL encryption, ensuring your personal and payment data remain safe at all times.

Do the jerseys have stitched logos and sponsor graphics?

Yes. Our NBA retro jerseys include stitched team logos, classic sponsor details, and premium finishes that faithfully reflect the style of each era.

Still have questions?

You can contact us anytime at info.nbaoutlet@gmail.com
or through our live chat on www.nbaoutlet.com.
We’ll be happy to help you as soon as possible.